We love the convenience of online shopping but understand that sometimes things simply don't work out! We hope that you love your Charmed Southern purchases, but in the event that something doesn't fit or just wasn't what you expected, we are happy to offer the following return policy:
- All returns must be approved via email by Charmed Southern within 7 business days of receipt of purchase (as referenced by tracking number). You will be provided the return shipping address via email after approval.
- Returns will be issued in the form of a promo code valid for future online purchase.
- Returned merchandise must be unworn, unwashed, and undamaged. Any returned items not accepted by Charmed Southern can be returned to purchaser if return shipping is paid by the purchaser.
- Final sale items cannot be returned.
- Original shipping cost is not refundable.
- The purchaser is responsible for return shipping costs. Charmed Southern is not responsible for any items lost in the mail, so we recommend a tracking number.
- Once we receive your return, you will receive an email with your unique promo code.